At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
The Role You'll Play
Playlist is seeking a detail-oriented analyst for a contracting role supporting sales compensation across Playlist’s brands. You’ll help ensure earnings are accurately calculated, processed on time, and delivered to Payroll with strong controls and clear documentation. You’ll also answer commission questions from cross-functional team members, explaining calculations, plan terms, and payment timing in plain language. Because these inquiries arrive alongside fixed processing deadlines, this role suits someone who can balance competing priorities without sacrificing accuracy.
- Respond to commission inquiries, explaining calculations and terms in plain language and following up through resolution.
- Process manual spreadsheets and uploads, including one-off payments, LOA adjustments, SPIFFs, new hire setup, and license management.
- Complete monthly and quarterly commission processing tasks accurately and on schedule.
- Identify discrepancies, data issues, and process gaps, and escalate them to Sales Compensation leadership.
- Respond to commission inquiries within defined response times and follow up through resolution.
- Work with Payroll, Sales Operations, and Finance to obtain inputs and resolve open items.
- Document processes, decisions, and exceptions to support handoff at the end of the term.
The Experience You’ll Bring
- Professional fluency in written and spoken English, as all work is conducted in English.
- Advanced Excel skills, including complex formulas, pivot tables, data validation, and reconciliations.
- Proven ability to manage multiple deadlines and own deliverables through completion.
- Clear, proactive, written and verbal communication with internal stakeholders.
- Experience in sales operations, revenue operations, sales compensation, finance, or payroll.
- Experience with Xactly Incent, a strong plus.
- Experience with Salesforce, a strong plus
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
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Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.