Senior Talent Operations Specialist

About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You’ll Play

You’ll help power a seamless, human hiring experience by building reliable systems and processes behind the scenes. You’ll bring structure to complexity, anticipate what will scale, and partner closely with teams across Playlist to keep talent programs running smoothly and continuously improving.

• Own day-to-day administration and continuous improvement of our ATS (Greenhouse or Ashby) to keep workflows clear, consistent, and easy to use
• Lead talent operations projects from kickoff through launch, aligning stakeholders, timelines, and success metrics
• Design and refine processes that improve recruiter and hiring team efficiency while supporting a strong candidate experience
• Partner with cross-functional teams across People Operations and Talent Acquisition to translate needs into practical solutions
• Use data and feedback to identify bottlenecks, measure impact, and iterate quickly
• Support connected HR systems work, including Dayforce, with an eye toward scalable and sustainable process design
• Apply project management tools and methodologies to keep programs on track, well-documented, and aligned with company goals
• Explore thoughtful ways to use generative AI to streamline workflows and improve outcomes

Experience You Bring

• 4+ years as an administrator of Greenhouse or Ashby ATS
• 4+ years of experience managing projects, programs, and operational initiatives, ideally within HR, People Operations, or Talent Acquisition
• 2+ years of experience leading programs with clear success metrics and measurable results
• Proven ability to take projects from inception to completion, executing efficiently across competing priorities
• Demonstrated ability to build trusted relationships with cross-functional stakeholders, internally and externally
• Strong desire to innovate by improving processes and adopting tools that drive efficiency and impact
• Comfort using data and feedback to refine processes and deliver practical solutions
• Ability to communicate clearly across audiences and stay focused under pressure while managing multiple priorities
• Experience with Goodtime interview scheduling a plus
• Implementation experience a plus

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.