Manager, Talent Operations

About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

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The Role You’ll Play:

• Lead and develop a high-performing Talent Operations team, managing 8 coordinators and operations specialists to deliver a seamless hiring experience.
• Own and scale end-to-end recruiting operations, driving consistency, efficiency, and quality across global hiring processes.
• Design and implement scalable workflows to support hiring 1,000+ employees that is growing quickly.
• Partner closely with Recruiting, People Operations, and business leaders to align on hiring goals and operational needs.
• Drive optimization and adoption of tools such as Greenhouse and GoodTime to improve scheduling, data integrity, and experience.
• Leverage data and insights to identify bottlenecks, improve funnel performance, and inform decision-making.
• Identify opportunities to automate and innovate, including the use of AI and technology, to scale Talent Acquisition effectively.

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Experience You Bring:

• 6+ years of experience in Talent Operations, Recruiting Operations, or related functions, with 3+ years leading teams.
• Proven experience building and scaling recruiting operations in high-growth, global environments.
• Strong experience managing coordination teams and driving operational excellence at scale.
• Deep familiarity with ATS and scheduling tools such as Greenhouse and GoodTime.
• Strong analytical skills with the ability to use data to drive decisions and improve processes.
• Experience supporting high-volume hiring and complex, multi-region recruiting operations.
• Excellent stakeholder management and communication skills, with a collaborative and solutions-oriented approach.

Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $120,000 to $150,000. The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

 

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.