Senior Business Intelligence Analyst | Risk & Anti-Fraud

About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You'll Play

At Playlist, we're reimagining how businesses harness the power of data to drive meaningful insights and transform decision-making. As a Sr Business Intelligence Analyst, you'll be a critical architect of our data strategy, turning complex information into actionable intelligence that propels our business forward.

• Lead strategic data projects that transform raw information into compelling business narratives, driving operational excellence and innovative decision-making
• Design and maintain sophisticated data models that serve as the company's source of truth, ensuring data integrity and accessibility across the organization
• Collaborate closely with cross-functional teams to develop self-service BI tools, dashboards, and reports that empower stakeholders with critical business insights
• Proactively monitor business trends, creating advanced analytical presentations that translate complex data into clear, impactful recommendations
• Build and optimize ETL pipelines, ensuring seamless data integration across production, business, and third-party systems
• Develop technical documentation that clarifies data sources, metric definitions, and key analytical initiatives
• Conduct in-depth impact and predictive analyses to support strategic business decisions and emerging opportunities
• Leverage advanced analytical tools to interpret global business data, identifying trends that drive operational effectiveness and strategic growth

 The Experience You’ll Bring

• Expertise in Business Intelligence, data modeling, or similar analytical roles within high-growth environments 
• Advanced proficiency in SQL, Excel, and BI tools (Looker, Tableau, Power BI)
• Strong technical expertise in data modeling, ETL processes, and enterprise data warehousing
• Experience supporting Fraud & Risk functions or leading Fraud & Risk analytics initiatives, including building monitoring frameworks, investigating incidents, and defining risk-related KPIs
• Demonstrated experience with Snowflake, GitHub, dbt, and analytics platforms like Amplitude and Pendo
• Exceptional ability to translate complex data insights into clear, actionable recommendations
• Proven track record of collaborating effectively with stakeholders at all organizational levels
• Advanced critical thinking skills with the ability to independently manage complex projects
• Deep understanding of SaaS industry metrics and strategic business dynamics

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.