Senior Product Manager, Plans & Subscriptions

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

About the Role

We’re seeking a passionate and experienced Senior Product Manager to lead the development of our plans & subscriptions infrastructure at ClassPass. This role will play a crucial part in launching new subscription products and promotional pricing levers, ensuring we can target the right users with the right product offerings.

What You'll Do

• Own and evolve ClassPass’s plans and subscription management infrastructure by enabling new product configurations, promotional levers, discounting strategies, and user segmentation capabilities.
• Identify opportunities where new subscription, pricing, or promotional tools can unlock growth by partnering closely with Business Intelligence, Pricing & Inventory and Marketing teammates.
• Partner with engineering to deliver scalable APIs and backend systems, ensuring new features are well-integrated, high-quality, and extensible.
• Translate complex systems into simple narratives, driving feature adoption through clear documentation, demos, and ongoing partnership.
• Utilize strong analytical skills to shape roadmap prioritization, feature design, and commercial strategy.

Who you are

• You are a seasoned product manager with a proven track record in building subscription management or invoicing systems.
• Technically proficient, with a deep understanding of APIs, system connections, and database schemas, comfortable working with backend systems.
• Strong analytical and problem-solving skills, capable of defining, querying, and interpreting data to inform product direction.
• Excellent communicator and collaborator, with the ability to build strong relationships across engineering, accounting, and other cross-functional teams.
• Experienced in an agile development environment, adept at managing projects with complex, cross-organizational impact.
• You thrive in ambiguous situations, leveraging new data and insights to prioritize initiatives and maximize ROI.
• Your product intuition is informed by experience, reinforced by a comprehensive understanding of user feedback and analytical data.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Playlist, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).